What is the Complaint Management System?
A complaint management application simplifies and streamlines the way organizations handle complaints. Instead of relying on verbal or manual tracking—which often leads to missed or forgotten issues this tool ensures accountability and clarity at every step.
Key Benefits:
📌 Centralized Complaint Logging
All stakeholders can submit issues in one place
⚙️ Automated Prioritization
Sort complaints by urgency and type
🔄 Follow-up Tracking
Easily identify and monitor unresolved issues
📈 Improved Transparency
Management has clear visibility into complaint status
✅ Faster Resolution
Efficient handling leads to quicker outcomes
Resolveit Complain Management System
Receiving Complaints
Say Goodbye to Lost ComplaintsVerbal and paper-based complaints often get misplaced or forgotten. With Resolveit, every stakeholder can easily submit concerns online, ensuring they reach the right people and get resolved quickly and transparently.
Define Concern category
Organize & Assign with Ease – Define complaint categories and route them to the right managers for faster action.
Admin Dashboard
Resolveit offers an intuitive admin dashboard that lets administrators view all complaints and monitor their progress. The dashboard includes sections for follow-ups, newly submitted cases, resolved issues, and more—making tracking simple and organized.
Solving Complaints
When different team members are assigned to specific complaint categories, they can easily track the cases assigned to them and resolve issues more quickly.
Maintaining Complaints
Handling a large volume of complaints—especially when they’re assigned to different admins—can be challenging. Resolveit makes the process effortless, ensuring every complaint is managed and resolved without delays.
User Friendly
The system features a simple, user-friendly interface that anyone can navigate—even without technical expertise.
See How Effortless Complaint Management Can Be
Take a live tour of Resolveit and discover how easy it is to capture, track, and resolve complaints—all in one place. Experience the speed, simplicity, and transparency your school deserves.
